IT Operations Engineer
Full Job Description
Job Title: IT Operations Engineer
The Technical Operations Engineer provides technical, (preventative) maintenance, repairs, installation, and customer service support according to the agreed SLAs to maximize client satisfaction. The working focus is on efficiency and optimization. This role is day shifts.
Salary: £38,900
Responsibilities and Duties:
- Microsoft 365 and Azure Active Directory
- Experience working with Firewalls and TCP/IP Networking
- Virtualisation - Hyper-V
- Use of common backup and disaster recovery software
- Other valuable skills include IP Telephony / SIP / 3CX / Microsoft Teams Direct Routing
- Reliable and able to work both with and without guidance
Additional Duties and Responsibilities:
Assumes other special projects/assignments as directed by the Manager and/or Service Planning Team.
Essential Knowledge:
Experience with Firewall and Good understanding of Microsoft Products
Competencies:
- Is committed, internally driven, and willing to go the extra mile
- Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs
- Has a can-do mentality
- Listens attentively, speaks clearly and concisely, creates accurate and punctual reports, gives clear instructions, and shares information and ideas with others
- Achieves thoroughness and accuracy when accomplishing a task through concern for all the areas involved
- Promotes mutual respect, keeps the workplace clean and safe, and supports safety programs
Qualifications:
- Good technical knowledge and hands-on experience
- Qualification related to Computer Science or relevant Work experience of 3 years or more
Job Type: Full-time
Pay: Up to £38,900.00 per year
Benefits:
- Company pension
- Private medical insurance
- Work from home
Schedule: Monday to Friday
Work Location: In person
If you are interested in this position, please send your CV to hr@skylinebridge.co.uk.